Drivers

How to update drivers for GameDevil Trident Wireless Gamepad

This controller firmware is compatible with the PS4 console version 5.50 and below. Date for latest firmware update: 2018-03-17

    1. Download the latest drivers by pressing the button below.
    2. Unpack the downloaded ZIP-folder. It includes a driver package (.exe) and a PDF with instructions.
dongle
  1. Press and hold the SYNC-button while inserting the GameDevil USB Bluetooth dongle into an empty USB port on your computer.
  2. Double-click the installation file (.exe) and press “Update” in the pop-up window.
  3. Wait for the updating process to complete, it will be confirmed with a message saying “Update successful!”.
Download Drivers (wireless)

How to update drivers for GameDevil Trident Wired Gamepad

  1. Download the latest drivers by pressing the button below.
  2. Unpack the downloaded ZIP-folder. It includes a driver package (.exe) and a PDF with instructions.
  3. Press and hold L3 + right on the directional pad while inserting the GameDevil Wired Gamepad into an empty USB port on your computer.
  4. Double-click the installation file (.exe) and press “Update” in the pop-up window.
  5. Wait for the updating process to complete, it will be confirmed with a message saying “Update successful!”.
Download Drivers (wired)

Frequently Asked Questions

PS4 Trident 2.4GHz Wireless Controller

    1. For initial use, please make sure to charge the controller for more than 1 hour, otherwise the controller may functional incorrectly during gaming

    1. Please try to “reset” the controller if you meet any of the following situations:
      • The controller won’t start, even when connected for charging
      • The controller sometimes goes into dead status
      • The controller cannot connect to the console
      • You press the HOME button but the controller has no working light and the controller cannot be booted
      • Some buttons respond much slower than usual
      *** The “reset” button is on the back of the controller, hidden inside a small hole. When pressing the “reset” button, use a pin and try to press it until you feel the pin click. Press and hold for 5 seconds. The controller must be unplugged from charger or the PS4 console when reset.

    1. Please try charging the controller if you meet any of the following situation:
      • The working light flashes much slower than usual
      • You press the HOME button but the controller has no working light and the controller can not be booted
      • The controller vibration becomes weak or even lost
      • Wireless distance obviously becomes shorter than usual
      • The controller disconnects constantly during the gaming
      • Some buttons respond much slower than usual

    1. If any of the above problems still can not be resolved, please try updating the controller firmware

PS4 Trident Wired Controller

*** If you meet any of the above similar problems as the 2.4GHz Wireless controller, please try updating the controller firmware